Posting maybe once a month with raw phone footage and no strategy. No consistent voice, no engagement hooks — just "here's a haircut we did." The shop's quality wasn't showing up on their feed at all.
TikTok + Instagram Reels at 3x/week. Each brief turned into 3 caption options with targeted hashtags, a visual post brief, and Canva-ready direction. Consistent cadence from day one.
Went from invisible to a community presence — regulars started tagging the shop, new walk-ins mentioned seeing them on TikTok. Bookings from social went from near-zero to measurable.
We went from posting maybe once a month to three times a week, consistently. And it's actually content that represents the shop properly. Before I was just throwing anything up because I didn't have time to think about it.